If you cannot find the part you are looking for, Goalsetter customer service also supplies additional Replacement Parts. If you need further assistance, please contact us at 1-800-362-4625 between the hours of 7:30 am – 4:30 pm (CST), Monday through Friday or email Customer Service at info@goalsetter.com. You can also submit this form to be connected with the support team. Our customer service department is closed most major holidays. You can shop with confidence when you purchase directly from the manufacturer. The parts sold here are authentic to Goalsetter Basketball.